Locally owned and operated we have been proudly serving Canadian customers since 2007.

The assurance that we grant at Floors @ Work extends beyond sales. Read carefully our warranty and return policies that ensure your purchase is safe even after sales.


This limited warranty does not create for or impose upon the manufacturer any obligations or liabilities arising from any other warranties, express or implied, including merchantability or fitness for a particular purpose. Under no circumstances can FAW be held responsible or liable to the customer or any other person for any loss of time, inconvenience, expenses, costs, or other incidental, special, or consequential damage and disclaims liability for breach of any other express implied warranties with respect to this product. FAW is under no obligation to reinstall or replace warranted planks or cover reinstallation costs. No obligation to replace or repair shall be extended to any subfloor materials, adhesives, supplies, or other materials used during removal, installation, or refinishing. The repair of defective product material or the supply of replacement product, are the sole remedies. Some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, so the foregoing exclusion or limitation of incidental or consequential damages may not apply. This limited warranty gives the customer specific legal rights. Such rights may vary from one jurisdiction to another. This warranty shall not be deemed to have failed its essential purpose while FAW is willing to repair or replace defective goods. Any replacement of good is for ONE TIME ONLY and all expressed warranties are Non-transferable.